本領務網路預約及登錄查詢系統目前為試營運版本(Beta Version), 請注意以下使用說明:

1. 一、 申辦各類領務文件及遞件前請一律先完成線上登錄取號
   • 1. 申辦各類領務文件，均請事先於本網站註冊取得「案件條碼」（Case number）後，列印出該頁面，併同申請書及其他應備文件一起繳交（親辦或郵寄皆同）。
     
   
   
   • ※重要提醒：文件證明、護照、簽證等申辦項目，均須分別取得獨立案件代號，例如同一申請人同時要申辦兩本護照，則須取得兩個「案件條碼」。不同項目也須分別取號，例如同一申請人同時要申辦一件文件證明、兩本護照及一件簽證，則須取得四個「案件條碼」。申請人在本網站上登錄之電子郵件E-mail務須與申請表一致。
     


2. 二、 查詢及通知
   • 1. 本系統將主動發送受理進度及領件通知。
     
   • 2. 您可透過在本系統輸入指定之E-mail查詢案件進度。
     


3. 三、 有關應備文件、預約服務、郵寄或投遞申辦、回郵信封、郵寄寄回、取件時間等重要須知及規定，均請參閱本處官網最新公告。


4. 四、 領務諮詢專線：212-486-0088


5. 五、 領務諮詢E-mail: consular.ny@mofa.gov.tw（包括登記預約補位）

1. 1. Completing an online registration in advance is now required prior to submitting all types of applications: each case will receive a separate number.
   • - Please complete your online registration in advance to receive a case number. Then, have it printed and attached to the application form and required documents in order to submit (you may deliver it in person, through the mail, or drop it off at the lobby).
     
   
   
   • ※Important reminder：Each application for a document authentication, passport, or visa requires a case number. For example, if you apply for 2 passports, then 2 case numbers should be obtained. If you apply for 1 POA, 2 passports, and 1 visa, then a total of 4 case numbers should be obtained. The email address you have registered should be exactly the same as the email on the application form.
     


2. 2. Case status tracking and email notification
   • - TECO-NY will email the case status and pick-up notification once the cases are registered as mentioned.
     
   • - You may check the case status yourself by entering your registered email address on this website.
     


3. 3. Please check our website for updated information on requirements, online appointments, applications by mail or via drop-off, return mail, prepaid return envelopes, or self-pick-up times.


4. 4. For questions, please email consular.ny@mofa.gov.tw or contact us by phone at 212-486-0088.